Refund Policy
At LaxmanKafle.com, we strive to provide the best possible services to our clients. However, in the event that you are not satisfied with the services provided, we have outlined our refund policy to ensure transparency and fair handling of all refund requests.
1. General Refund Policy
Refunds are only offered if services are not delivered as promised or within the specified timeline. If you are unsatisfied with the quality or delivery of the services, you must contact us directly for any refund requests.
2. Eligibility for Refunds
Refunds are considered only under the following conditions:
The service purchased has not been delivered within the agreed-upon timeframe.
The service provided does not match the description or specifications outlined at the time of purchase.
A written request for a refund is submitted within 14 days from the purchase date.
3. Refund Request Process
To request a refund, you must contact our support team at support@laxmankafle.com. Your request should include the following details:
Your order number.
Date of purchase.
The specific service purchased.
A detailed explanation of the reason for requesting a refund.
We will review your case and respond within 7 business days. If the refund is approved, the refund will be processed according to the original payment method or an agreed-upon alternative.
4. Refund Processing
Once a refund is approved, it will be processed through our internal systems, bypassing third-party platforms such as Stripe, Paddle, or other payment processors. Refunds are typically processed within 7-10 business days. You may receive your refund through one of the following methods:
Direct bank transfer.
Alternative payment methods (e.g., cryptocurrency, if agreed upon).
This allows us to handle refunds in a way that ensures flexibility for both the client and our business operations.
5. Non-Refundable Services
Refunds will not be granted in the following situations:
Services that have been fully delivered and are deemed to meet the agreed-upon specifications.
Delays caused by the client or third-party issues beyond our control.
Services involving consultations, strategic sessions, or custom solutions once they have been completed.
6. Dispute Resolution
If you are dissatisfied with the outcome of your refund request, we encourage you to discuss the matter with us directly. Initiating a chargeback through a third-party payment processor (such as Stripe or Paddle) without first attempting to resolve the issue with us will be considered a breach of this policy.
7. Amendments to the Policy
We reserve the right to update or modify this Refund Policy at any time. Any changes will be reflected on this page, and it is your responsibility to review this policy periodically.
If you have any questions or need further assistance, please contact us at:
Email: Contact@laxmankafle.com